1241 Human Resources Analyst - Department of Homelessness and Supportive Housing

Company Description

Application Opening: December 6, 2024
Application Deadline: May close at anytime but not before December 20, 2024
Work Location: Hybrid with onsite and remote weekly schedule
Salary: $92,274 - $135,850

Appointment Type
Temporary-Exempt (TEX). This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 24 months.

Who We Are
Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one-time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information on the department, please visit our https://hsh.sfgov.org.

What We Do
San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing (HSH), founded in 2016, is a national leader in the movement to end homelessness by developing a coordinated, equity-driven, client-focused system of compassionate services while piloting innovative models, and implementing best practice solutions with measurable results. HSH’s Homelessness Response System (HRS) oversees and implements a system of care that shelters, houses, and serves approximately 14,000 people daily. Major programs include: street outreach and service connection through the Homeless Outreach Team (SFHOT); 3,000-bed shelter system for adults and families including shelters for members of the LGBTQ community; rapid rehousing rental subsidies for families, adults, older adults, and transitional aged youth; the Problem Solving and flexible financial assistance programs; and robust supportive housing programs with nearly 10,000 units which provide permanent housing and services to formerly homeless individuals and families.

Job Description

The Human Resources team at HSH is looking for a motivated analyst who will function as a journey level human resources generalist. Under the supervision and training of a Senior HR Analyst, the Human Resources Analyst is responsible for handling work related to recruitment and selection, onboarding/offboarding, position requests/control, leave management, workers’ compensation, reasonable accommodation and labor and employee relations. The best qualified candidates will center equity in their work, have excellent analytical and organizational skills, a strong attention to detail, as well as interpersonal and customer service skills that exemplify HSH's values.  This position also functions as the back-up payroll and personnel coordinator for the Department.

Essential Duties and Responsibilities include:

• Design and implement assigned departmental selection plans in consultation with the Hiring Manager and Human Resources Manager. 
• Administer permanent civil service exams, exempt recruitments, post positions for reassignment, coordinate transfer recruitments, and other recruitments when necessary. 
• Performs thorough job analysis, develops exams and screening components, drafts and posts accurate job announcements, proficiently uses SmartRecruiters, and assists hiring managers with the selection process by preparing interview materials.
• Coordinates the Post Referral Selection Process to ensure hires are made in compliance with the designated certification rule. 
• Coordinates portions of the on-boarding process of new hires (including rehires, transfers, reassignments, promotions etc.) in consultation with the Hiring Manager, Human Resources Manager and Payroll; coordinates the separation of employees.
• Meets with employees to provide information on leaves of absences and reasonable accommodation, including providing the proper forms, designates leaves as appropriate, and partners with Payroll to track leave usage. 
• Ensures all workers’ compensation claims are reported in a timely manner, and engages employees with reasonable accommodations due to an industrial injury where required.
• Interpret, explain and administer provisions of Memorandum of Understanding, Collective Bargaining Agreements, Department and City and County of San Francisco policies, and procedures, and personnel rules and policies for department managers, employees, interview panel members, job applicants and the general public.
• Prepare written materials including letters, reports, memoranda and forms; compile recruitment information and statistics.
• Respond to and provide information to department representatives, labor organizations, managers, employees, applicants, other agencies and the general public regarding human resources issues.
• Establish and maintain positive working relationships with section managers, co- workers, other City employees and the public through principles of professionalism, team building and exemplary customer service.
• Complete required reports in a timely manner such as: hire plans, issuing timelines, weekly activity reports, etc.
• Other related duties as required.

Qualifications

Minimum Qualifications

• Education: Possession of a baccalaureate degree from an accredited college or university.

• Education Substitution: If you do not have a bachelor's degree, verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Desirable Qualifications:
The listed desirable qualifications may be considered at the end of the selection process when applicants are referred for hiring.

• Experience with SmartRecruiters and PeopleSoft software
• Experience administering examinations
• Experience coordinating all activities related to the post referral selection process
• Experience coordinating the onboarding process for all hire types (reappointment, reinstatement, reassignment, transfers, promotions, new hires etc.)
• Excellent oral and written communication skills
• Ability to work independently and as a team player
• Ability to analyze and make logical decisions and/or provide recommendations for decision
• Excellent judgment in handling confidential personnel issues appropriately and sensitively
• Ability to effectively prioritize in a fast-paced work environment

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.  All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Candidate knowledge center

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Tuberculosis Screening: Prior to appointment, applicants may be required to take a tuberculosis (TB) screening test.

Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Adam Romoslawski at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.