Account Manager
DescriptOur vision is to build the next-generation platform for fast and easy creation of audio and video content. In November 2022, we took a huge leap forward by launching Storyboard, the video editing foundation that we’re excited to build atop AI capabilities like Overdub, Studio Sound, and other generative AI capabilities in the near future. We're used by some of the world's top podcasters and influencers as well as businesses such as BBC, ESPN, Hubspot, Shopify and Washington Post for communicating via video. We've raised $100M from some of the world's best investors like Andreessen Horowitz, OpenAI Startup fund, Redpoint Ventures and Spark Capital.
We're looking for a passionate and driven Account Manager. As our first dedicated Account Manager, you will help build the foundation for our future larger team. You will play a key role in supporting and advising our top customers while sharing key learnings to our leadership teams. You are a proactive go-getter who is passionate about the use of video solutions within businesses, and you have the ability to manage a large portfolio of accounts while growing business strategically.
What You’ll Do
- Actively work to maintain strong relationships with Descript’s existing Enterprise customers and expanding their usage.
- Identify and create expansion opportunities to increase Descript adoption to other teams, departments, business units.
- Drive executive level relationships with our Enterprise customers.
- Held to quota and responsible for delivering Enterprise revenue expansion and renewal targets while mitigating churn and contraction through the renewal process.
What You Bring
- Strong ability to identify and understand a customer’s pain points and business goals and develop solutions.
- Tenacious and curious attitude with your approach to expansion strategy within complex Enterprise size organizations.
- You’re able to help figure out and build the playbook rather than relying on executing an existing, well-defined playbook. You’re able to deal with ambiguity in a scrappy manner.
- Ability to create executive level relationships in marquee customer base.
- Familiarity with and enthusiasm for creator-oriented tools in video, audio, and AI.
The range for total on target earnings (including base salary and on target incentive pay) for this role is $138,000 - $240,000/year. Equity is accounted for separately. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.
About Descript
Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 — with a proven CEO and the backing of some of the world's greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital).
Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.
Benefits include a generous healthcare package, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're looking to hire people who are local and able to join us at the office when needed. We're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. But we do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.
Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.