Account Manager - Titan (Northern California Territory)
Wagner Spray Tech
Full-time
On-site
San Francisco, California, United States
$62,000 - $77,000 USD yearly
Position Objective:
Handle all phase of sales order processing from taking the order to shipment. Process all sales returns, pricing adjustments and other sales order related processes. Key contacts are all customers, sales reps, sales managers, tech service, distribution, and production personnel.
Responsibilities:
- Sales order entry processing
- Handling customer and sales rep questions
- Processes and is responsible for key accounts, returns adjustments
Background
Education
- High school diploma or GED. College degree a plus.
Experience
- Minimum of three years customer service experience
Knowledge, Skills and Abilities:
- Requires intermediate computer skills including Microsoft Word, Excel, and PowerPoint.
- Ability to use CRM system, CHAT, and EDI as well as social media tools.
- Must communicate effectively in writing and verbally. Proficient at talking to others to convey information effectively.
- Requires active listening, speaking, team work, multitasking and critical thinking skills.
- Must be service oriented with the willingness to actively look for ways to help people.