Assistant Property Manager - 1100 Ocean Ave

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.  

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.  

We encourage candidates with lived experience to apply. This is an on-site position for  1100 Ocean Ave Apartments. This property consists of 71 multifamily apartments located on the transit-rich Ocean Avenue Corridor in the OMI (Ocean View/Merced Heights/Ingleside) neighborhood of San Francisco, California. The property is in close proximity to a wide variety of services and amenities along Ocean Avenue including a public library, shopping centers, and City College of San Francisco. 1100 Ocean is comprised of 71 apartments:18 studio apartments,18 one-bedroom apartments, 21 two-bedroom apartments, 13 three-bedroom apartments, and 1 manager’s apartment. Forty-five units are available to families making below 50 percent of the area median income. Twenty-five units are reserved Transitional Aged Youth.

Pay: $26.03/hour DOE

Benefits:

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision  
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 
• 403b + match 
• Early close Fridays (3 paid hours each Friday)   
• Early close prior to a holiday (3 paid hours) 
• Paid Time off between Christmas and New Year's Holiday 
• Paid Volunteer Time  
• Paid Parental Leave and Care Giver Leave  
• Paid Life Insurance 
• Free Employee Assistance Plan  
• Free Basic Dental
• Pet Insurance options

Duties:

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation. 
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests. 
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications: 

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills: 

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Mission Values:  At Mercy Housing, everyone contributes to a mission and values centered culture. We are committed to demonstrating the values of Respect, Justice and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.

*This is a brief description of the position.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.