Human Resources Business Partner

About BRIDGE Housing

BRIDGE Housing strengthens communities by developing, owning, and managing high‐quality, affordable homes for working families and seniors. BRIDGE’s portfolio of housing currently consists of 106 properties and 11,700 units throughout California, Washington & Oregon. Based out of the San Francisco Bay Area. Few housing development organizations have achieved the success and stature of BRIDGE Housing Corporation. Founded in 1983 utilizing an anonymous donation, BRIDGE today has become a leading affordable housing development partner. It is required of all BRIDGE employees to follow the BRIDGE Hybrid Work Schedule which includes working a minimum of 3 days per week on site.

 Summary

The HRBP is responsible for sound coaching to managers on employee issues, as well as the oversight of HR policies and programs at BRIDGE Housing Corporation and BRIDGE Property Management Company. Specific areas of focus include managing employee relations issues, multiple employee facing programs such as leave of absences, worker’s comp, and projects. There is opportunity for this role to grow into more HR ownership and HR strategy rollouts. 

 The HRBP works closely with the Sr. Director of HR and the rest of the HR team to maintain a positive environment for all staff. This position requires a high level of proactivity, organization, tact, diplomacy, and confidentiality, as well as the ability to think, communicate, build collaborative relationships and act both independently and strategically. The HRBP will be required to visit our properties from time to time as the business dictates, in order to manage employee needs on site – therefore requires the ability to travel within the Bay Area.

 Duties and Responsibilities

• Employee Relations: Manage intake and cases of employee relations complaints and issues; knowledge of CA employment laws and processes; complete investigations; fully and accurately track cases timely. 
• Employee life cycle management: Assist with general HR questions and 30/60/90 day check ins, and manage efficient and accurate exit discussions for transitioning employees. 
• Benefits: Oversee benefits administration processes for enrollment and renewals, and escalate issue to our Broker and Provider Reps.
  1. Assist employees with benefit questions, retirement and employment related procedures.
  2. Serve as a primary contact for plan vendors and third-party administrators. 
  3. Document, and maintain procedures for assigned benefit processes. 
  4. Assist employees with enrollments, COBRA, terminations, changes, etc. 
  5. Work closely with Reps, Brokers, and management for Open Enrollment management. 
• Employee Inquiries: Oversee HR Inbox as the primary manager for all incoming general HR needs. 
• Compliance: Oversee annual and ongoing HR compliance activities, such as distribution of required notices from federal, state & local government. Owns reporting requirements (EEO-1, Healthy SF, etc.). 
• WC: Manage Injury and Illness Prevention Program compliance.
  1. Implement proactive processes and procedures to minimize employer risk. 
  2. Advise managers and employees on accurate processes and collaborate with vendor. 
• LOAs: Oversee all leaves of absence and provide updated report outs as needed in meetings. 
• Learning & Development: Provide awareness regarding training and development options for employees.
  1. Owns management of the LMS site and process.
  2. Works closely with vendor on annual budgets, usage, communication, and attendance. 
• Other:
  1. Lead and/or assist with key HR initiatives including: annual review cycle, annual compensation changes, and employee engagement, career development, and change initiatives.
  2. Provide advisement to all levels of leadership regarding HR policies and processes. 
  3. Identify and effectively intake routine employee relations issues and escalate as needed.
  4. Part of Planning & Coordination team for annual retreat, company parties, committees.
  5. HRIS management, use, and changes as needed.

 Experience and Qualifications

• At least 5 years of progressively responsible HR Generalist experience
• Bachelor’s degree in Human Resource Management, Business, Communications, or other relevant area (years of experience and/or PHR/SPHR in lieu)
• Experience with ADP a plus
• Demonstrated proactivity and ownership of duties
• Excellent communication skills both verbal and written
• Working proficiency with Microsoft Office 
• Well-developed organizational skills and attention to detail; ability to prioritize work effectively and adjust to multiple demands 
• Ability to work independently
• Ability to maintain a positive approach to work challenges and look to process improve at all times
• Ability to travel to sites as needed

 Working conditions

• Works in an office environment

• Usually works a standard workweek; during audit season weekends and overtime may be required

Physical requirements

• Ability to remain in a stationary (standing and/or seated) position more than half the time

• Ability to operate machinery and/or equipment that requires the constant use of hands/fingers/wrists more than half the time

• Ability to spend more than half the time viewing computer monitors

• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest and conviction records.