Human Resources Generalist (bilingual)

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. 

We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve with a focus on the Latino Spanish-Speaking Communities.

• Supports recruitment efforts by managing the Applicant Tracking System (ATS), screening candidates, scheduling interviews, and facilitating communication with applicants. Collaborates closely with hiring managers to ensure efficient and timely staffing.
• Assists with the development and execution of retention strategies that support employee engagement and job satisfaction. The role involves ongoing collaboration with the HR team to improve organizational practices and employee experience.
• Responsible for maintaining accurate employee data within the HR Information System (HRIS), ensuring that records are up to date. Utilizing HR data and metrics, the Generalist supports decision-making and monitors key trends in areas such as turnover and performance.
• Helps design and implement training programs to promote employee growth. The position assists in assessing training needs and tracking progress to ensure the continuous development of staff.
• Manage the onboarding process for new employees, including coordination of new hire paperwork, orientation sessions, and follow-up during the initial period to ensure a smooth transition into the organization.
• Provides support on a variety of HR projects, including process improvements and employee engagement initiatives. This role also plays a key part in organizing employee programs and events across the organization’s various locations.
• Provides administrative support to the HR Manager and HR Director, including scheduling meetings, preparing reports, and handling sensitive and confidential information with discretion. The Generalist also ensures compliance with legal requirements and organizational policies, including HIPAA, while maintaining department records and files.

• Strong organizational skills and the ability to manage multiple priorities.
• Proficiency in HR systems, such as HRIS and ATS, with the ability to generate reports and analyze HR data.
• Excellent communication skills, with an emphasis on confidentiality and discretion.
• Bilingual in Spanish/English required.

As a condition of employment, all candidates are required to provide documentation of current immunizations before the start date, including COVID-19 and TB test results valid within the last two (2) years. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.

To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:

• Medical Insurance – MNHC pays 90-100% based on plan
• Dental and Vision Insurance – free to employee
• Life Insurance – free basic policy plus voluntary option
• Flexible Spending Accounts for health & dependent care expenses
• Commuter benefits for public transportation expenses
• Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)
• 12 Paid Holidays plus your birthday and 12 Sick Days each year
• 40 hours Paid Educational Leave
• 401k Retirement Savings Plan with Company Contribution

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.