Human Resources Technician - Dept. of Public Health (1203)
City and County of San FranciscoCompany Description
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Opening – December 13, 2024
Application Deadline – Application filing will close on or after December 21, 2024
Salary: $84,292 to $102,544 Annually
Appointment Type: Permanent Civil Service
Recruitment ID: 1203-PBT-147865
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
We are looking for an Human Resources Technician who:
Loves to learn and is comfortable in communicating with all levels of staff including c-level leadership.
Has a magnetic personality and can maintain positive relationships with multiple stakeholders.
Highly organized with attention to detail and commitment to creating processes more efficient.
Self-sufficient with the ability to juggle multiple priorities.
Healthcare is in demand more than ever so elevate your human resources experience by joining the SFDPH HR Team!
The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list.
Job Description
Examples of essential duties:
1. Assists in organizing and compiling a variety of documents, materials and data related to employment, such as: preparing reports for the the Civil Service Commission or board meetings; assembling examination materials; arranging test schedules; locating test sites and securing exam proctors; notifying candidates of test dates; reviewing applications for minimum qualifications; and assisting with administration of examinations.
2. Coordinates the activities of personnel actions which include selection of candidates, hires, separations, transfers, reinstatements, promotions, leaves of absences and suspensions.
3. Processes personnel actions in accordance with Civil Service Rules and Procedures; prepares and processes a variety of forms and documents, such as: requisitions, separations, appeals for commission hearings; health and retirement benefits forms, state disability forms, grievance appeals, certification, language proficiency approvals, and affirmative action and harassment complaints.
4. Serves as liaison and contact source for routine technical personnel matters related to health services, workers compensation, retirement processing, disability transfers, appointments, applicant/employee data tracking, training program information and schedules, labor contracts and grievance activities, examination and hiring status, notification letters, dates and deadlines, affirmative action procedures, and other general department information or activity.
5. Reviews information contained in a variety of documents to determine status or proper processing procedures for matters related to: work force and affirmative action compliance, certifying names for employment, obtaining special conditions or language requirements on positions, checking employment eligibility, status on various eligibility lists, determining disability accommodations, seniority rights, insuring completion of document processing for health services, retirement, workers compensation or disability benefits, confirming receipt of information for enrollment to various programs, updating statistical or computer data checking, timeliness of submitted appeals, and requests or notices for personnel actions.
6. Creates and maintains databases and spreadsheet files of human resource activities related to department position control system; program and training schedules, tracking systems for contract and grievance activities, employee records, certification information, appointment histories, affirmative action statistics, health and dental plan enrollment information, seniority rosters, requisition processing, examination applicant tracking, computerized reports and records maintenance, and other department specific database information.
7. Assists with research projects, makes contact with appropriate resources, reviews reports and correspondence on file, extracts relevant information from documents, compiles and organizes materials for submittal.
8. Performs other related duties as assigned.
Qualifications
Two (2) years of verifiable experience performing complex technical or clerical duties in a human resources environment; AND ability to type/keyboard 40 words per minute.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
Selection Procedures:
Performance Assessment (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in a performance assessment that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
Knowledge of: Civil Service Commission Rules and Regulations for the purposes of processing separations, calendaring appeals for action by the Commission, researching projects, and providing technical assistance to departments on personnel matters related to employment; and various Memoranda of Understanding.
Ability to: assist Human Resources Analysts and senior staff in organizing a variety of materials relating to recruitment and selection, training, labor-relations, certification, benefits, classification and information systems; promote, establish, and maintain harmonious working relationships with professional staff, agencies, individuals, groups, and the general public; perform examination support, personnel processing and calendaring functions in a timely manner; speak clearly and concisely and communicate effectively with people from diverse backgrounds; understand instructions to perform assigned tasks; and compose letters, memos, and notes.
Candidates must achieve a passing score on the performance exam to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Additional Information
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores.
Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Terms of Announcement and Appeal Rights:
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional information regarding Employment with the City and County of San Francisco:
If you have any questions regarding this recruitment or application process, please contact the analyst, Liezel Cruz at [email protected] or (628) 271-6710.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.