Product Paralegal
Amazon
Full-time
On-site
San Francisco, California, United States
$62,400 - $133,400 USD yearly
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/
About Us:
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role
Join a dynamic legal team working on a variety of novel legal issues across the entire company. Support a number of teams across our business on product launches, marketing initiatives, customer support documentation and escalations, responses to governmental authorities, enforcement, and intellectual property matters. Leverage strong communication, project management, and organization skills to build relationships with business partners, drive projects to completion, and have fun tackling complex issues arising from a global service for user generated content.
Have the ability to come into our San Francisco, CA office.
You Will
- Investigate potential infringement of intellectual property or contractual rights, and partner with counsel and internal stakeholders to pursue enforcement, as appropriate.
- Review and collaborate with internal stakeholders on marketing and promotional materials to ensure compliance with company policies and applicable legal requirements on content clearance, messaging, and disclosures.
- Provide exceptional, responsive, and customer-focused user support in response to legal questions or escalations from our customer support and marketing teams.
- Conduct detailed and timely factual investigations, collect relevant records, and create accurate and complete reports.
- Manage legal projects and outside counsel for quality assurance, timeliness, compliance with expectations, and progress against goals.
- Design, develop, refine, and simplify legal processes to increase efficiency, support scalability, and ensure quality (such as establishing and documenting Standard Operating Procedures and reporting against desired timeframes for responding).
- Collaborate with legal team members to improve processes, increase efficiency, provide training, and ensure business needs are met.
- Partner with and provide backup for other team paralegals as needed to achieve team priorities, including providing assistance on litigation and regulatory matters.
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- Bachelor's Degree or equivalent
- 4+ years of paralegal work or equivalent experience, with at least some experience in a technology company setting
- Experience supporting one or more areas identified above (customer inquiries, regulatory responses, investigation and enforcement, marketing clearance, project management, etc.) within a law firm or in-house legal department
- A curious, critical mind, with excellent judgment and creative problem-solving ability
- Demonstrated organizational and project management skills, including the ability to multitask and manage competing and time-sensitive demands
- Passion for inventing or improving good processes to scale legal operations
- High level of comfort with technology and Internet services
- Strong communication and interpersonal skills, collegial attitude, and desire to work on a highly collaborative team
- Enthusiasm, flexibility, and a great sense of humor
- Knowledge and understanding of Twitch
- Experience with media & entertainment, video games, esports, or services hosting user generated content
- Previous Program or Project Management experience
- Experience working on creation or customization of tools used by legal teams
- Paralegal certificate
- Relevant technical degree
- Notary Public
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,400/year in our lowest geographic market up to $133,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
About Us:
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role
Join a dynamic legal team working on a variety of novel legal issues across the entire company. Support a number of teams across our business on product launches, marketing initiatives, customer support documentation and escalations, responses to governmental authorities, enforcement, and intellectual property matters. Leverage strong communication, project management, and organization skills to build relationships with business partners, drive projects to completion, and have fun tackling complex issues arising from a global service for user generated content.
Have the ability to come into our San Francisco, CA office.
You Will
- Investigate potential infringement of intellectual property or contractual rights, and partner with counsel and internal stakeholders to pursue enforcement, as appropriate.
- Review and collaborate with internal stakeholders on marketing and promotional materials to ensure compliance with company policies and applicable legal requirements on content clearance, messaging, and disclosures.
- Provide exceptional, responsive, and customer-focused user support in response to legal questions or escalations from our customer support and marketing teams.
- Conduct detailed and timely factual investigations, collect relevant records, and create accurate and complete reports.
- Manage legal projects and outside counsel for quality assurance, timeliness, compliance with expectations, and progress against goals.
- Design, develop, refine, and simplify legal processes to increase efficiency, support scalability, and ensure quality (such as establishing and documenting Standard Operating Procedures and reporting against desired timeframes for responding).
- Collaborate with legal team members to improve processes, increase efficiency, provide training, and ensure business needs are met.
- Partner with and provide backup for other team paralegals as needed to achieve team priorities, including providing assistance on litigation and regulatory matters.
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- Bachelor's Degree or equivalent
- 4+ years of paralegal work or equivalent experience, with at least some experience in a technology company setting
- Experience supporting one or more areas identified above (customer inquiries, regulatory responses, investigation and enforcement, marketing clearance, project management, etc.) within a law firm or in-house legal department
- A curious, critical mind, with excellent judgment and creative problem-solving ability
- Demonstrated organizational and project management skills, including the ability to multitask and manage competing and time-sensitive demands
- Passion for inventing or improving good processes to scale legal operations
- High level of comfort with technology and Internet services
- Strong communication and interpersonal skills, collegial attitude, and desire to work on a highly collaborative team
- Enthusiasm, flexibility, and a great sense of humor
- Knowledge and understanding of Twitch
- Experience with media & entertainment, video games, esports, or services hosting user generated content
- Previous Program or Project Management experience
- Experience working on creation or customization of tools used by legal teams
- Paralegal certificate
- Relevant technical degree
- Notary Public
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,400/year in our lowest geographic market up to $133,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.