Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, life-sciences and mixed-use campuses. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers’ evolving needs.
Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129 billion (U.S.). Tishman Speyer currently has approximately $68 billion in assets under management, including iconic properties such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in San Francisco. We currently have 2,688 units under management and an additional 13,302 units planned for development across multiple U.S. markets including market-rate, workforce, and affordable housing. Tishman Speyer provides an elevated level of service to ensure the best experience for the families that live in our communities.
Summary of the Position:
The Property Manager will report to the Director and be based at Mission Rock, an inclusive community where our customers can work, shop, meet, visit, live and explore San Francisco’s southern waterfront. In this role, you will be responsible for ensuring smooth day-to-day operations with the goal of providing the highest quality service experience to establish and foster long-term customer relationships. The successful candidate will have high rise experience, financial acumen, be organized, have an eye for detail and a passion for customer service.
Key Responsibilities:
Hospitality / Leadership:
Lead the Property Management support and Maintenance teams to provide a best-in-class customer-focused experience throughout the property
Establish and maintain customer relationships including, hospitality, and traditional operations management
Understand customer business needs and leverage our platform to solve their real estate challenges
Review lease proposals and facilitate space tours for prospective customers
Assist the Director to drive overall amenity engagement
Lead a cross-functional team to ensure objectives, policies and standards are met
Lead and develop Operations Manager, Client Services Manager/coordinator through mentoring. Identify growth potential and set objectives to achieve career advancement
Operations:
Oversee and manage the day-to-day operations of each building, and master association with the Property Management team
Interface with residential property management team
Develop the annual operating budget and capital plan, and assist Director to present to internal stakeholders and partners
Financial reporting for profit and loss variances, accruals, quarterly reforecasting, and investor reports
Review of annual CAM reconciliation
Oversee management of third-party maintenance contractors to ensure compliance with contractual obligations
Facilitate pre-built and landlord-built customer spaces
Assist Director with all base building capital and major repair and maintenance projects; track and manage expenses for projects
Assist the Property Management team with projects and communication
About You:
Qualifications:
5+ years of experience in a similar role within real estate
Bachelor’s degree required (with a focus on hospitality or real estate preferred)
Financial experience including costs, budgets, service contracts and arrears
Understanding of building engines
Proficient in Microsoft Office
Ability to travel between floors and buildings to effectively communicate with the team and customers
Critical Competencies for Success:
Experience leading and developing a team
Takes initiative and is a proactive leader always focused on continuous improvement
Strong financial skills and understanding of financial reporting
Excellent interpersonal, verbal, and written communication skills
Strong organizational and project management skills
Passion for working with people, creating exceptional customer experiences, and leading with a hospitality mindset
Eager to be a part of a fast-paced and dynamic work environment
*Onsite presence is required for this position.
The base compensation range for this role is $128,500- $143,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees. This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s California team, as we’ve considered factors specific to this geography.
Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.
We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law.
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