Zendesk is looking for a Senior Digital Designer to help deliver beautifully crafted, engaging creative for our billion-dollar company. You’ll work as a mighty creative champion, making sure our work is easy to understand, confident, generous, and mega fresh.
We’re looking for someone who’s passionate about their craft, excited to develop new ideas, and ready to work on projects that directly impact the business. You’ll be teaming up with skilled copywriters, filmmakers, producers, animators, and a crew of talented designers—a down to earth and friendly bunch that will amaze you with their work and their excellent sense of humor.
Perhaps you’re wondering why you should work at Zendesk over some ‘cool’ creative agency. Well, let’s just leave this here: We offer a genuine respect for mental health, a good salary, and the opportunity to flex your creative chops while also delivering the goods. Not to mention that our work wins plenty of awards to brighten up your portfolio.
The day-to-day:
Collaborate with brand producers, designers, and external agencies to execute creative across brand identity, imagery, digital, campaigns and content
Guide brand expression across media and projects
Develop detailed documentation of brand guidelines
Lead the creation of brand identity systems to support brand storytelling
Act as a source of truth for anything related to the brand identity
Advise on production techniques and timelines to determine the best way to produce work
Work cross-functionally with marketing, product design, event and comms partners to create and maintain brand systems that align with business goals
Requirements:
4+ years of design experience from an agency or an in-house environment, with an emphasis on brand identity across print and digital
Proven working process and organized file management skills
Portfolio that represents various brand identity systems, the development of brand guidelines and work demonstrating art direction of the brand across media
Proficient in graphic design principles with a strong sense of typography, color, and content hierarchy
Proficiency in digital design best practices with familiarity of interaction design principles
Outstanding eye for detail
Proficient with common design software (Photoshop, Illustrator, Indesign, Canva, and Figma)
Experience working with fully developed digital design systems, preferably in Figma
Excellent communication skills to manage internal stakeholders and external vendors
Very good time management skills in a digital-first work environment
Bonus points:
Experience working with web CMS and DAM platforms
A personal creative passion project
Proficient in retouching and visualisation techniques
Candidates must include a portfolio. Work samples should show design craft, conceptual thinking, attention to detail, and a variety of experience.
Zendesk is currently hiring candidates exclusively in the SF Bay Area, Austin, and Seattle.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.