Join Our Team as a Service and Sales Representative Trainee at Auto-Chlor System!
Position Title: Service and Sales Representative
Type: Full-time, Hourly
Schedule: M-F, 7am-3:30pm, plus overtime as needed
Job Summary:
As the face of Auto-Chlor System, you’ll play a vital role in managing and growing our customer base. Your mission? Deliver exceptional service and maintain high standards that keep our clients happy and loyal!
Essential Job Functions:
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Service Excellence: Follow our 28-day service schedule, conducting the 29-step preventative maintenance process on all dish machines.
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Troubleshooting Pro: Diagnose and resolve mechanical issues to ensure smooth operations for our customers.
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Sales Skills: Up-sell and cross-sell additional products and services, enhancing customer satisfaction and driving revenue.
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Emergency Support: Provide on-call emergency service when needed, showcasing your commitment to our clients.
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Payment Management: Collect payments and follow up to keep accounts current.
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Logistics: Deliver and pick up chemicals safely and efficiently.
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Safety First: Drive company vehicles responsibly, maintaining a clean driving record.
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Relationship Builder: Build rapport with decision-makers and address customer concerns with professionalism.
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Training & Support: Educate customers on proper chemical usage to control costs and promote safety.
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Negotiation: Work on service agreement renewals and discuss price adjustments when necessary.
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Flexibility: Participate in an on-call rotation and be prepared to drive in various conditions, including inclement weather and evenings.
Qualifications / Requirements:
- Valid Drivers’ license.
- Mechanical aptitude and skills.
- Strong verbal and written communication abilities.
- Able to lift 50lbs
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